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Compensation in case of

Flight Detour

Man standing next to a waypost - Entitlement level of compensation in the event of flight diversion

You’re sitting on a plane and suddenly there’s an announcement that the flight is being diverted. Instead of arriving at the planned destination, you land somewhere completely different. When a flight is diverted, many passengers are unsure whether they can claim compensation from the airline for the inconvenience. With the help of our travel law experts, Passengers friend claims the compensation payment you are entitled to from the airline.

You have these rights in the event of a flight detour:

Sometimes flights are diverted and have to land at another airport with a delay. If you arrive at your original destination at least 3 hours late, you are entitled to compensation of up to €600 per person under the EU Air Passenger Rights Regulation. When calculating the delay, the arrival time at the original destination is relevant.

Benefits you are entitled to in the event of a flight detour:

If the flight is delayed for more than 3 hours, you are entitled to care services such as meals, soft drinks, two phone calls or emails. If the plane lands at another airport, the airline must transport you to your original arrival point. If you must arrange your own alternate transportation, please keep all receipts and vouchers. You can bill the airline for your expenses after the fact.

The amount of reimbursement depends on the flight distance:

In case of a flight delay, diversion or failure you have a right to get a compensation up to 600€
Man marks his rights in a notebook.

Scope of the Air Passenger Rights Regulation:

The EU Passenger Rights Regulation No.261/2004 regulates compensation payments for all flights departing from a European airport.

However, the legal situation is different for flights departing from outside the EU: The destination airport must be within the EU when the flight lands and the operating airline must have its headquarters in the EU.

This is how you check and claim your compensation:

Simply enter your flight number and flight date in our claim form. You will instruct us to check your claim for compensation within two minutes. This service is free of charge for you. We only retain a 36% commission if we are successful.

Flight detour are annoying. In addition to the question of compensation, there is often the question of why flights are diverted.

Reasons why a flight is diverted

Flights can be diverted for a variety of reasons. These include, for example:

  • Airport closure
  • Emergency medical service
  • Severe weather
  • Night flight ban

The night flight ban:

Among the most common reasons for a detour is the night flight ban. If your flight has been diverted, you are definitely entitled to replacement transportation to the original airport. This means that the airline must ensure that you reach your destination airport. If the airline does not take care of this, you can book your own transportation to the destination airport. The following table shows you which airports may not be approached at night:

Lübeck
from 23:30 Uhr to 05:30 Uhr
Dresden
from 23:30 Uhr to 5:30 Uhr
Hamburg
from 23:00 Uhr to 6:00 Uhr
Frankfurt am Main
from 23:00 Uhr to 5:00 Uhr
Bremen
from 22:30 Uhr to 6:00 Uhr
Saarbrücken
from 22:30 Uhr to 6:00 Uhr
Berlin-Tegel
from 23:00 Uhr to 6:00 Uhr
Karlsruhe/Baden-Baden
from 23:00 Uhr to 6:00 Uhr
Niederrhein
from 22:00 Uhr to 6:00 Uhr
Stuttgart
from 23:00 Uhr to 6:00 Uhr
Dortmund
from 22:00 Uhr to 6:00 Uhr
Friedrichshafen
from 22:00 Uhr to 6:00 Uhr
Düsseldorf
from 22:00 Uhr to 6:00 Uhr
Memmingen
from 22:00 Uhr to 6:00 Uhr
Leipzig/Halle
from 23:30 Uhr to 5:30 Uhr
München
from 0:00 Uhr to 5:00 Uhr

FAQ:

Get what you deserve.

Woman pushes coin - Get your money back - Travel reimbursement